Privacy Policy

Effective Date: January 01, 2024

Kaduwela Municipal Council ("KMC"), through its mobile application KMC Clean Up ("App") (hereinafter referred to as the "Service"), is committed to protecting the privacy of its users ("you"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use the App and the choices you have associated with that data.

1. Information We Collect:

• Personal Data: We collect certain personally identifiable information that can be used to contact or identify you ("Personal Data") when you use the App. This may include:
  • Name
  • Address
  • NIC
  • Phone number
  • Email address
  • Location data (with your consent)

2. Use of Your Data:

We use your data to:

• Provide and improve the App and its features, including:
  • Displaying relevant garbage collection schedules and types
  • Tracking garbage truck locations in real-time
  • Sending notifications about cancellations and changes
  • Allowing you to rate the service and provide feedback
• Communicate with you, including sending notifications and responding to inquiries
• Analyze how the App is used to improve our services
• Comply with legal requirements

3. Sharing Your Data:

We may share your data with third-party service providers to help us operate and improve the App, such as:

• Map providers
• Notification platforms
• Data analytics providers

We will only share your data with these providers for the purposes described in this Privacy Policy and under strict confidentiality agreements.

We may also disclose your data if required by law or in response to valid requests by public authorities.

4. Your Choices:

You have the right to:

• Access and update your Personal Data
• Delete your Personal Data
• Opt-out of location tracking
• Withdraw your consent to data collection at any time

You can exercise these rights by contacting us at [email protected].

5. Data Security:

We take reasonable measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

6. Children's Privacy:

The App is not intended for children under the age of 18. We do not knowingly collect personal data from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

7. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.